New opening: Palermo Hub - Via Messina 7/d - Palermo
IT | EN | FR | ES | DE
Partnership

MENU

Where did the deceased receive his pension?

Where did the deceased receive his pension?

An investigation necessary for every succession

When a person dies, they leave behind not only loved ones and memories, but also a web of administrative relationships that their heirs must carefully reconstruct. Among these, the pension is often the most delicate issue. Which institution paid it? How? Are there accrued and unclaimed installments that are due to the heirs?

These are questions that almost always arise, especially when the deceased didn't leave behind proper documents or when the family wasn't fully aware of their social security situation. Yet, identifying the provider is a crucial step in avoiding undue payments, claiming what is owed, and initiating any reversion procedures.

This guide explains how to correctly reconstruct the pension position of a deceased person, step by step.





The starting point: the traces left by the deceased

Every pension leaves a mark. Sometimes it's obvious, other times hidden among forgotten papers or unopened emails. The first step is always a reconnaissance exercise. You can use old payslips found in a drawer, communications from INPS (National Institute of Social Security) or professional pension funds. Other possibilities include recalculation letters, unique certifications from previous years, or even a simple pay stub from many years ago, which can provide guidance on the registration institution.

These documents indicate the provider, the pension number, the social security provider, and the payment method. When they're present, the road is easy. When they're missing, the real investigation begins.

Today, almost all pensions are paid into a current account. For this reason, bank statements from recent months are often the quickest way to trace the provider.

Once you have proven your status as an heir, the bank or Poste Italiane can arrange account transactions.



The social security file: the complete, but not always accessible, map

A citizen's social security record is the most comprehensive tool for reconstructing a person's contribution and pension history. It contains active pensions, contributions, pending claims, and accrued accruals.

There is, however, a limitation. Heirs cannot access it directly with their own credentials. A formal procedure is required, via a written request to INPS.

When INPS responds, the deceased's social security status finally becomes clear.



Not just INPS: the world of professional funds

Many retirees don't receive their pension from INPS, but from a professional fund. This is the case for doctors, lawyers, engineers, architects, pharmacists, surveyors, notaries, and many others.

Each fund has its own rules and different communication methods. Therefore, when the deceased belonged to a regulated profession, it is necessary to verify whether there are bank transfers attributable to the fund, whether there are paper or digital communications, and whether the fund has sent certificates or certifications in previous years.

In many cases, a simple formal request with a death certificate and self-certification of heir is sufficient to obtain confirmation.



How to find out about foreign pensions

Those who have worked abroad may have accrued a foreign pension. These pensions often appear with reasons in English, French, or German, and are not always immediately recognizable.

In these cases, the support of specialized professionals, such as those at the Agenzia delle Successioni, in international agreements is invaluable. It's possible to contact foreign agencies and reconstruct the situation.



Why it is essential to identify the provider

Once they have discovered where the pension came from, the heirs must notify the institution of the death, to avoid undue payments, request the accrued and uncollected installments, which become part of the inheritance, and assess whether the requirements for a survivor's pension (reversible or indirect) exist.

Every day of delay can cause complications, especially if the pension continues to be credited after death.



Who to ask for support regarding the deceased's pension

Reconstructing a deceased person's pension situation can be extremely complex. It depends on how many institutions are involved, how organized the documents are, any periods of work abroadmultiple pensions, or special schemes.

This is where the Agenzia delle Successioni comes in. It coordinates requests, communicates with the agencies, recovers accrued payments, initiates reversion procedures, and frees heirs from a task that, alone, often takes weeks.

Finding out where the deceased received their pension is an essential step in properly completing the estate, avoiding problems, and obtaining what is due to the heirs.

It's a job that requires method, attention, and knowledge of procedures. But once your social security situation has been reconstructed, everything else about the inheritance process becomes simpler and more straightforward.

Customer Service


Customer support is available Monday to Friday, from 9:00 AM to 5:00 PM.

Fill out the Form

Consult the expert professional in the field

Fast response and personalized assistance!

Top priority: Advice/Service/Documents within 3 hours.
Immediate assistance from a specialized professional.
You will receive a call from (+39) 02 86891290 for the initial consultation.

Latest news from Agenzia delle Successioni
News | Will Medical records: the first copy is always free

Medical records: the first copy is always free

Costs and obstacles have been eliminated. Clinical truth is now more accessible for assessing the validity of a will.
Medical records: the first copy is always free
read more
28 Apr 2026
News | Documentation Guide to obtaining a copy of the estate

Guide to obtaining a copy of the estate

In this article, the guide and instructions for easily requesting a copy of the succession online
Guide to obtaining a copy of the estate
read more
23 Apr 2026
News | succession Inheritance, noble titles and family pacts

Inheritance, noble titles and family pacts

Since 1948, noble titles have been only a memory, while the family pact has become the true instrument of continuity.
Inheritance, noble titles and family pacts
read more
23 Apr 2026
News | succession Usucaption of a car when the owner is deceased

Usucaption of a car when the owner is deceased

Cars that have been sitting idle for years, forgotten scooters, boats that no one claims anymore: what really happens to the goods?
Usucaption of a car when the owner is deceased
read more
20 Apr 2026
News | succession Inheriting agricultural land and how to sell it: the mandatory steps

Inheriting agricultural land and how to sell it: the mandatory steps

Who is entitled, how to verify it, and why a missed notification can pave the way for agricultural redemption.
Inheriting agricultural land and how to sell it: the mandatory steps
read more
13 Apr 2026

Show all updates

The Agency's consultancy services

Declaration of succession

What to do for succession: how it works after a death and what it means.

Will

How does inheritance work when there is a will? What are the steps involved, and how long does it remain valid?

Lifetime donations

How a donation works: the process and the associated costs.

Inheritance division

How to proceed with the division of an inheritance and what formalities are required